I met Rene,Jose,Matt and Josh and those guys have a strong sense of customer service and take the time
However, the selection of bikes, despite appearances was limited. The specific bike I wanted to see (Zector) is not stocked and not in the warehouse. But Trek will gladly sell it to me sight unseen. A one-brand store with limited stock and a sales policy that is nonsense. Some things never change.
Last week i went to Trek bicycle in Fort Lauderdale and i am more than satisfied with the service.
Thanks to all of you guys for your warm welcome,generosity and the quick service!
In addition Josh fixed my annoying squeaking noise that nobody had managed to repair till i met him!
They have a very knowledgeable informed and professional staff they lookwhen I didn't have a lot of cash and Jose and Nick were white hot fire
Better experience, but- I have had a long and generally miserable experience with this store. Went today to pick up some small parts and look at new bikes and am happy to say the service and attitude (shout out to Matt and Jose) were vast improvements over times past.
Brought my and my wife's Trek bicycles into the shop for a little service and came out with a smile. My mechanic, Willy, explained everything they needed to do to our bicycles, and recommended the lowest price package for our needs. Upon pick up, the gentleman who waited on me was also very friendly and courteous. Not only are our bikes brand-new all over again, we're about to take them for a wonderful joy ride down to Miami on this beautiful day. The service I experienced at the Trek Bicycle Store in Fort Lauderdale made me proud to be a Trek owner. Thanks guys!
Love this store. Rene was so helpful, pulling bikes for us, measuring us to size the bikes and setting them up for us to test ride the bikes.
to listen to the clients and give good tips.I am from Quebec (Canada),i have ridden in many places in the world and been to many bike shops as well and Trek bicycle in Fort Lauderdale is by far my best place ever!
Trek Bicycle Store Of Fort Lauderdale is a US Bicycle Store based in Fort Lauderdale, Florida. Trek Bicycle Store Of Fort Lauderdale is located at 1621 E Sunrise Blvd, Fort Lauderdale, FL 33304, USA.
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