My fiancé and I stayed here last weekend. From the pictures, it was beautiful. When we got into our room we were suppose to have a partial view of the ocean.. couldn’t even see it. Looked in the bathroom and the tub had mold and mildew and also hair I’m guessing from the person before us. Also the ceiling had been leaking. I took pictures and the front desk lady thought I was lying even though I had the pictures showing her. We eventually got moved to another room, it wasn’t worth what we paid to be honest. No one was really friendly
Very impressed! Top notch rooms & staff. Ruth was absolutely phenomenal upon check in. She made sure she took really care of us making us feel like we were her only concern. Elvira in the restaurant for breakfast was excellent! Breakfast ended early & we were upset because we had planned our day accordingly. Elvira stepped right in & said she would get us something from the back immediately while a few others just said breakfast ended early & walked off. Customer Service at its finest.
What started out as a 3 star turned into a 5. I stayed here from 10/26-10/29. We booked a suite with a kitchen; and didn't realize til after hours that the microwave did not work. An engineer came up, but to no avail. We called the front desk and asked for the manager Victoria to voice our concerns. Victoria was apologetic and with the help of Mohammad upgraded us to a 2 bedroom suite with wrap around balcony. Victoria and Mohammad are AN ASSET to this Hilton hotel. They really went above and beyond, which was appreciated. Rooms on the 25th floor are very large and spacious. Updated kitchens and awesome views. Food was great(steak) and LEO in the restaurant was very friendly and made us some 5.0 drinks. Shane was also great arranging our bags while we waited for a new room. Overall, I highly recommend this place. I'll be back!
My cousin has a condominium in this building. I've had lunch there with him on two occasions. Yesterday I was extremely impressed, with what seems odd, at a sign I viewed in the ladies restroom. The sign red are you having a bad date? If so please tell any of our servers or employees that you would like an Angel shot. That is their clue that you are having a hard time getting away from a date or you're having a very bad date and you don't feel safe. I was very impressed at the Hilton would go through such lengths to keep visitors or local clientele comfortable with their visit and protecting women in such an unusual fashion. Kudos to the Hilton. I would love this to be a national sign to all young and older women so they can feel comfortable going on a date and not having to worry about being taken advantage.
This is my second time staying at this property and I️ can not say enough about it. From the staff to the room and the food, everything is always amazing. This past time we had the pleasure of meeting Edward Thornton who took care of EVERYTHING. He has completely exceeded any of our customer service expectations. He truly made our stay phenomenal!!!! Will definitely be back soon and will recommend this property to everyone I️ know, thank you again!
Hilton Fort Lauderdale Beach Resort is a US Lodging based in Fort Lauderdale, Florida. Hilton Fort Lauderdale Beach Resort is located at 505 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304, USA.
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