I was very insulted by the way Mr.Shah treated me. As a store manager I would imagine that he would try to remedy my problems rather than pretty much tell me to excuse myself from the store. A previous review stated that they had great customer service, I'm assuming that only applies to when you're making a purchase not any further assistance.
I bought my engagement ring from here. In my very inexperienced opinion, all jewelry stores are the same. Some are higher class than others and that's it. The difference is service and this place excelled at it. I was in no mood to buy a ring that day, but they were so helpful, informative and made it a price that was reasonable that I couldn't resist.
Amazing location. Very helpful. They let me know about all the sales going on. I love my experience.
The assistant manager does not know store policies and is too quick to discard you! The manager on the other hand is very customer friendly. I give three stars only because the manager was kind and knowledgeable about store policies.
Kay Jewelers is a US Jewelry Store based in Fort Lauderdale, Florida. Kay Jewelers is located at 2504 E Sunrise Blvd, Fort Lauderdale, FL 33304, USA.
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