Since they changed management just a few months ago, the customer service is great, and the prices are really good! As a guy I inow nothing about jewels, so the attendant takes her time to talk and find out my wife's likes to recommend me the best gift for my budget. i love this store!
I've got the perfect gift for my wife for our aniversary.
Mia's Jewelry of Weston has to be the worst experience I've ever had in repair. My girlfriends bought me a Pandora bracelet for $180 and rather than keeping it, I asked my girlfriends if it would be okay to have my wedding ring repaired instead. My husband has recently passed away and I wanted to continue wearing my wedding ring. Two thing were wrong with the ring: the band was split and a stone had fallen out. I had to bring that ring back 3 times because the stones kept falling out. $230 later - Daniel the owner told me that my ring was too old and that I had to replace it with a new one. I never heard of such a thing. Why would I replace my wedding ring? He said that I had to pay another $210 to have the whole thing re-tipped and then he couldn't guarantee that the stones wouldn't fall out. OMG! Of course I didn't have him do any more work on my ring!!!
The service is excellent. Highly recommendable.
But to make matters worse - in the process of getting my ring fixed, I also asked him to repair my Gucci watch that my husband bought me when we were first married. $150 to replace a part - fine - pricey but it's Gucci. The hands on the watch fell off twice!!! - and when I finally picked it up for the 3RD TIME, the face was cracked. Daniel says to me that it's an old watch - the face was already cracked. OMG! REALLY???
This has been the worst experience. There are two ladies working there that seriously need to learn about what customer service is. They are always so annoyed to be interrupted by a customer and don't try to hide it. They simply don't want to be bothered. I have been there twice, with the store completely empty and they seem so upset that somebody just entered the store to disturb them. You ask them a question and they even roll their eyes at you and look at each other like you are not there... I have never seen this anywhere in the US or Canada. They have much to learn. Poor owner trusting them with the business. Unless he doesn't care as well...
Poor service. Owner leaves one person all day to run the store and she has not been trained. Left a jewelry for repair for one week and they had done nothing nor did the store clerk know anything about it. Not the place you want to entrust your jewelry.
$480 later - I have a ring that I can't wear because the stones keep falling out and my broken watch now mechanically works but the face is broken BY MIA'S. WARNING!!! DO NOT SHOP OR REPAIR ANYTHING AT MIA'S JEWELRY SHOP IN WESTON!!! I try really hard to be in good terms with all people, but I'm doing society a disservice by not sharing my VERY BAD EXPERIENCE!!!
Mia Of London Jewelers Pandora Official Dealer is a US Jewelry Store based in Fort Lauderdale, Florida. Mia Of London Jewelers Pandora Official Dealer is located at 4529 Weston Rd, Fort Lauderdale, FL 33331, USA.
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